Value & Outcomes

Every recommendation from trigger to approval, execution, readback and measured outcome

Cases

Every recommendation raised, and where it stands

Coverage

How much of each finding on the shelf actually carries a case

Lifecycle

Cases reaching each state

Where cases stand, by kind

5 kinds · 7 states

Benefit

Verified · claimed on open cases

By kind

Verified and claimed, by kind of case

By platform

Verified and claimed, by platform

Measured cases · claim against readback

The only cases where a rupee figure has been tested

Adoption

What the account teams did with what was recommended

Time to verify

Prepared → the platform's own value read back

Needs attention

Overdue against the 10-day due date, and evidence gone stale